• Group visits are scheduled Tuesday to Friday, year-round at 9:30am, 11:30am and 1:30pm. (Except first Tuesday of the month for No Tour Tuesday.) Each visit lasts 1 hour 45 minutes.
• Minimum 10 students. Maximum 150 students during school term. Maximum 50 students during summer.
• A ratio of 1 adult for every 5 students is required.
• No group visits are scheduled during AISD Spring Break and other holidays.
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• The price of a tour is $4.25 per student. Chaperones and teachers are free. A limited number of scholarships for Title 1 schools are available. ACM Memberships and other passes are not valid for group visits. Payment is due 30 days prior to visit.
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• Group visits are designed for students in PreK-3rd grade. Custom visits can be created for 4th and 5th graders. Six weeks advance notice is required for a custom visit. 
• Your reservation is not confirmed until you have received your confirmation packet.
• Learn more about the guided tour experience.

Payment & Cancellation
Full payment is due 30 days prior to your visit. All sales are final, no refunds or exchanges. Groups with fewer students than reserved will receive general admission tickets to Austin Children's Museum (one ticket for each student that is paid for but is NOT attending). In the event that schools scheduling under our sponsored Title 1 admission program cancel a tour, there is no guarantee that the Museum will be able to reschedule your visit under the Title 1 admission program (in which case your school could participate at the regular admission rate if there is space available). If cancellation of a tour is necessary, please email the Reservations Coordinator at least three weeks in advance of the scheduled visit. Expect a confirmation email for the cancellation.

Prepare for your visit

• Read all items in your confirmation packet carefully. If you have questions email the Reservations Coordinator. 
• Educators can prepare for a tour by visiting the Museum, free of charge, prior to the group visit. Show your School ID to receive free admission.
• Prepare your students with pre/post visit activities for exhibits (available for download).
• Choose and prepare your chaperones. Distribute the ACM Chaperone letter (English & Spanish) to all chaperones. ACM requires 1 chaperone for every 5 students.
• Unfortunately, ACM does not have eating accommodations. Please plan accordingly.
• Every effort will be made to provide a bilingual guide for your tour if applicable; however, we cannot guarantee their availability. Please plan to bring an interpreter if needed for your ESL class.

Arrival

• Please be punctual. Being on time will ensure that your students get the most out of their visit to the Museum. In order to accommodate the day's tour schedule groups arriving late must still leave at the arranged time on your confirmation. 
• When you arrive at the Museum you will be greeted by a Museum staff member who will assist you will all aspects of unloading, entering and coordinating your groups in an efficient manner.
• Museum staff will assist you in dividing your group into groups of 25 students or less. These groups will each be assigned a Facilitator to guide them through the Museum.
• Each educator should complete the information on the “Learning is Fun” insert (also found in confirmation packet) prior to arrival. This will ensure a smooth entrance and check in process.

Parking

• Cars may park at the AMLI parking garage (entrance on Lavaca St. between 2nd and 3rd Streets) or the City Hall Garage (entrance on Guadalupe between Ceasar Chavez and 2nd St.). Drivers should plan to pay between $5-$10 for garage parking. There are also a limited number of parking meters available on a first come first serve basis. We apologize for any inconvenience this may cause- please plan accordingly.
• Buses may park at Austin High School or the Palmer Event Center. Museum staff will provide bus drivers with a map and directions to parking.
• Please remember there is no parking in the Museum bus loading zone.